How can we help?
Search the knowledge base or browse by topic. Vintage products also ship built-in help — field tooltips, a payroll glossary and plain-English error codes.
Getting started
Set up your organisation and run your first payroll.
Set up your organisation
Use the Getting started wizard to configure your company, tax template and pay elements before adding people.
Run your first payroll
From employees to an approved run with payslips — the Run → Review → Approve lifecycle.
Import your existing data
Bring employees, salary structures and balances across — validated, previewed, then committed.
Payroll
Runs, payslips, disbursement, remittances and year-end.
The payroll run lifecycle, explained
Run → Review → Approve & lock → Disbursement → Remittances → Rollover. The same flow every month.
Review pre-run checks before you approve
The checks that catch missing bank accounts, zero net pay and unusual swings — before money moves.
Read the variance report
Compare this run to last period and catch a silently-wrong payroll before you approve.
Pay your team: disbursement & the NIBSS file
Turn an approved run into a bank payment batch, approve it (maker-checker), download the NIBSS file, reconcile.
Remit PAYE, pension & NHF on time
Generate the schedules, track the deadlines, and record each payment reference.
Update PAYE when the tax law changes
Edit one effective-dated table — no software update, no waiting.
Set up salary structures & pay elements
Define what people earn once, assign it in bulk, and override per employee where needed.
Year-end: produce the Form H1 return
Each employee's annual gross, taxable and PAYE totals, ready to file with the state.
Close the month: periods & rollover
Run the pre-flight checks, then close the current period and open the next.
HR & ESS
Employees, leave, approvals and self-service.
Approve leave, loans and expenses
How requests flow through the approval inbox and into payroll.
Process an employee exit & final pay
Initiate the exit, let the system compute final pay, then finalise to take them off payroll.
Employee self-service: payslips, leave & requests
What employees can do for themselves — on any device, no app store needed.
Financial wellness
Loans, salary advances and earned-wage access.
Reports & data
Reports, the report builder and importing data.
Billing
Plans, modules, invoices and your trial.
On-premise
Run Vintage inside your own infrastructure.
Security
Access, MFA, audit and data protection.
WhatsApp & phone
Talk to the team — +234 814 071 0166.
Still stuck? Talk to a human
Open a ticket or reach the team directly — we're here to help.